Delivery Policy

Dispatch And Delivery Times

 

UK – we aim to deliver within 2-3 working days.

Europe – we aim to deliver within 3-5 working days subject to custom clearance.

Elsewhere – we aim to deliver within 7-10 working days subject to custom clearance.

 

Customs Charges

 

Custom Charges – EU Countries – custom charges do not apply.

Custom Charges – Non EU Countries – contact your local customs office to find out what if any customs charges apply. We cannot accept any custom charges incurred on international orders.

 

Delivery Charges

 

All shipping to the UK over £35 is free of charge. All shipping to Europe is £15. Shipping to Rest of World Is £20.

 

Other Information

 

We will send you an email when we have received your order.

We will then send you another email when your order has been dispatched.

All orders are wrapped in sturdy packaging, and sent using a trackable postal service.

If there are any delays in dispatch, we will contact you either by telephone or email to inform you of an approximate delivery date. You can cancel your order at any stage before despatch.

If you would like to request the cancellation of an order, please contact us at the earliest opportunity. Telephone  +44 (0)7791 562164, or email us at kathryn@kathryncallaghan.co.uk quoting your order number, your first and last name, and your email address.