Dispatch And Delivery Times
Open Edition Prints:
Printing, packaging and shipping is managed by our partner company in the UK mainland.
Dispatch time: Orders are dispatched between 3-5 working days. A range of domestic and international carriers, including Royal Mail, DHL, Evri, and Parcelforce, are used to fulfil these orders.
Delivery time: for the UK it’s 1-2 business days, with 99% delivered within 24 business hours.
For the US/EU delivery times are 1-4 business days.
Limited Edition Prints:
These prints are hand finished at my home studio in Northern Ireland.
Dispatch time: 1-3 working days using Royal Mail or Parcelforce.
Feel free to get in touch with us and we can advise you as to delivery times based on your location and order.
Customs Charges
EU Countries – Custom charges do not apply.
Non EU Countries – Contact your local customs office to find out what, if any, customs charges apply. We cannot accept any custom charges incurred on international orders.
Delivery Charges
All shipping to the UK and Ireland over £30.00 is free of charge.
UK and Ireland orders under £30.00 are subject to a delivery cost of £3.95 (or euro equivalent).
All shipping to other European is £15.00.
All shipping to Rest of World is £40.00.
Other Information
We will send you an email when we have received your order, and another email when your order has been dispatched. If you have supplied us with your email and/or mobile phone number, you will receive tracking information with which you can estimate your parcel’s delivery.
All orders are wrapped in sturdy packaging, and sent using a trackable postal service.
If there are any delays in dispatch, we will contact you either by telephone or email to inform you of an approximate delivery date. You can cancel your order at any stage before dispatch.
If you would like to request the cancellation of an order, please contact us at the earliest opportunity. Email us at hello@kathryncallaghan.co.uk quoting your order number, your first and last name, and your email address.