Preview Club FAQs

When you create an account on our website you will automatically be added to the Preview Club.

You can earn Preview Club points in a number of ways:

  • Purchasing products
  • Leaving a product review
  • Creating an account
  • Telling us your birthday

Preview Club points are valid for 18 months.

We will email you 30 days before your points expire as a reminder.

No. You can redeem your points at any time before their expiration date.

  • If you cancel an order, Preview Club points for that order will be removed.
  • If an order is refunded or partially refunded, the respective Preview Club points for the order will be removed.

If you use a coupon for an order, you will only earn points on the order amount minus the coupon discount.

For example: Order total £30 minus £10 coupon discount, so the user earns points on £20 order value only.

No. When you redeem Preview Club points for an order you will not receive any additional points for that order.

You can view a full history and current balance of your points at any time in your account.

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